Q1. Is Taliya an Iranian Company?
A1.Yes.

Q2.If Subscriber can not refer to respective Taliya stations to receive his/her Taliya SIM Card within specified timetable, then how will be his/her condition?
A2.Not referring in specified time shall be regarded as waiver of purchasing Taliya SIM Card and in this case, company shall have no responsibility. However, if there is additional Taliya SIM Card after termination of delivery period, company will provide these applicants with another chance.

Q3. How can we get informed where Taliya SIM Card is delivered?
A3.Where Taliya SIM Card can be received will be declared through widely-circulated newspapers. You may also visit Taliya website on www.taliya.ir

Q4.Why has Taliya Sim Cards sales been prioritized by alphabet order?
A4.This prioritization has been determined under supervision of the authorities and by lucky draw in order to prevent crowding in Taliya stations.

Q5.How can applicants aged under-18 receive their SIM Card?
A5.These applicants should personally refer to respective station in specified time, bearing all documents mentioned.

Q6. Can another person refer to receive an applicant's Taliya SIM Card?
A6.Applicant's legal representative can refer to receive SIM Card, bearing attorney documents

Q7. Can subscriber choose his/her Taliya Phone number?
A7.No

Q8. While completion of the form, in case of any change in subscriber's address before receiving Taliya SIM Card, which address should be used?
A8.Subscriber should use new address.

Q9. If applicant withdraws to purchase Taliya SIM Card after paying its price, how can he/she retrieve paid amount?
A9.Applicant can refer to one of Taliya stations, and receive paid amount by submitting bank draft.

Q10.Why should we pay Primary Credit again when we receive alternate Taliya SIM Card?
A10.Taliya SIM Card is not delivered without Primary Credit. Thus, if you receive alternate Taliya SIM Card, then credit remained from previous Taliya Card will be added to new Taliya SIM Card.